Success Story: Cathlene Brooks

Employers Advantage Came By Taking a Chance

When Cathlene Brooks interviewed at the Oklahoma Blood Institute in Ada, Susan Scroggins flipped the computer screen around so they both could see it. Scroggins asked how to make the information readable so that Brooks could do the available donor recruiter job.

Brooks, who has macular degeneration caused by retina damage, was diagnosed as legally blind at age 14.

She had just lost two job offers because she told employers about her vision impairment. She wondered if being truthful had sabotaged a third opportunity.

Scroggins hired Brooks for 20 hours per week and extended the offer to full-time employment when Brooks returned to work after a five-month recovery from a retina detachment.

Ten years later Brooks uses enlarged screen text to call between 75 and 140 potential donors each day. Their blood donations are needed to restock the blood supply. It is Cathy Brooks' job to talk them through the front door.

"We wanted someone who is efficient and personable, who could interact with the donors and convince them to come in." Scroggins said. "I knew we could work with Cathy because she has a great attitude, and she's done great. She can do anything the other recruiters can do."

Cathlene (seated) at her work station, with Supervisor Susan Scroggins (standing)

Cathlene Brooks first sought assistance from DRS' Division of Visual Services to prepare for work 10 years ago. She turned to the division again recently to assist with testing and purchasing TV equipment that will enlarge printed text. Oklahoma Blood Institute purchased special software to enlarge the text on screen.

"Don't be afraid to ask for help," Brooks advises. "I don't like to, but people are receptive. You need several in your life that you feel comfortable with so you don't overload one person."

Brooks, who is known as "the rock" of her family, has a history of helping others. She took care of five brothers and sisters after their mother died. She and her former husband managed their disabled son Chad's care at home for many years. He had a rare genetic illness that took his life at age 13.

"There's life out there, and you can't give up," Brooks explained. "You have to figure out what's best for you in each environment you're in. There's a way to do it."

When it comes to hiring applicants with disabilities, Susan Scroggins advises other employers, "Talk to the person and get to know their strengths. Give them a chance. It will be to your advantage."

For more Information about Department of Rehabilitation Services programs for people with disabilities and assistance available to Oklahoma employers, visit DRS Online at www.okrehab.org  or phone 800.845.8476. The telephone number is accessible by telecommunications equipment for the deaf.